BROADWAY TICKET REFUND INFORMATION
All performances of THE LION KING on Broadway have been suspended from March 12 - April 12, 2020. Please take note of the following information.
- All affected tickets will be refunded at the original point of purchase.
- If you purchased via Ticketmaster.com, Ticketmaster via Phone/App or the Disney on Broadway Hotline: your refund is being processed, and your credit card will be refunded automatically within 14-21 business days. For any issues, please contact the Disney on Broadway Hotline at (866) 870-2717 and have your Ticketmaster Account Number/Confirmation Number handy. You need NOT retain your original tickets.
- If you purchased at the Box Office: The Minskoff Theatre Box Office is closed until further notice. Your credit card will be refunded automatically within 7-10 business days. Please retain your original tickets as proof of purchase until your refund has been processed.
- If you purchased at the Box Office with cash: The Minskoff Theatre Box Office is closed until further notice. Please mail your original tickets to the Nederlander Organization, 1501 Broadway, 14th Floor, New York, NY 10036 ATTN: Minskoff Theatre and include your name and address and a refund check will be mailed to you. Alternatively, you could exchange your tickets for an alternate date of your choice, subject to availability. Please retain a copy of image of your original tickets as proof of purchase until your refund has been processed.
- If you purchased tickets as part of a Group: please contact your Group Sales Agent for more information regarding refunds or exchanges. Please retain your original tickets until you speak with the Group Sales Agent.
- If you purchased tickets through any other licensed sales channel (including, but not limited to, Ticketmaster Retail Outlets, Continental Guest Services, Broadway Inbound, etc.): please return to the original point of purchase for more information regarding refunds or exchanges. If you have your tickets in hand, please retain them for a refund or exchange.
We’re sorry for the inconvenience and look forward to having you return soon.
NORTH AMERICAN TOUR TICKET REFUND INFORMATION
South Bend, IN - Cancelled
Toledo, OH - Postponed
Omaha, NE - Cancelled